One Pound Sweets Logo
One Pound Sweets Company Logo

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June 28, 2020

Do you pay on delivery?

As we are an online store you are required to pay for the order in full at the checkout and we then send you the items in the post via courier. Other smaller sweet businesses will come to your house late at night and deliver sweets to you and you can pay them cash on […]

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June 28, 2020

Do you sell drinks?

We have a small selection on the website please use the search box to find them.

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June 28, 2020

Do you sell cans or bottles of pop?

We have a small range on the website yes please use the search box to find them.

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June 28, 2020

Are your sweets suitable for diabetics?

We have a good sized sugar free range which are all suitable for diabetics – so much so it says it right on the front of the packet. These sugar free sweets can be found here -> https://onepoundsweets.com/cat/sugar-free-sweets/ Other sweets maybe suitable for people with diabetes, but as we are not medically trained we do […]

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June 28, 2020

Can you deliver to the USA?

Currently we can only offer shipping to the UK, we do not send abroad at the moment. We have had bad experience in sending parcels overseas before and so because of this we are sticking to sending in the UK for now.

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June 28, 2020

How do I cancel my order?

We are unable to cancel orders once placed in most cases, however you can email our team and we maybe able to do this if it has not been picked yet. However please click here to email our support team at info@onepoundsweets.com to submit support ticket item support query and the support guys will be […]

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June 28, 2020

Can you advise me on how the sweets are packed?

Currently 100% of the products we sell are bought in ready packed so we do not handle any of the raw sweets and bag up like most other sweet shops. The items we sell come in bags like you get in the supermarkets and we have moved to this method for a few reasons. We […]

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June 28, 2020

Can I add some more items to my order

At the moment the order system does not allow any amendments to be made once placed, so we can not remove or add items to your order. You will need to create a new order and pay postage again if you require additional items to be added to an order. Due to high volume of […]

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June 28, 2020

Do you sell Lions Butterscotch Tablets?

Unfortunately these are no longer made by Lions so we are not able to stock or sell them, however if they ever return we will defiantly have these in.

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June 28, 2020

Are your sweets suitable for vegetarians?

We have a good sized range of vegetarian sweets on the website and these are all separated into our vegetarian section which you can find here https://onepoundsweets.com/cat/vegetarian-sweets/ All products have ingredients listed so you can check which ones are suitable for vegetarians, and all products are now pre packed by the manufacturer – we do […]

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June 28, 2020

Do you stock American Sweets?

At the moment we have no plans to stock American sweets as we focus on classic and retro sweets, along with popular UK brands. There are lots of online stores selling American candy and we don’t want to compete with these, plus we don’t really like most of the sweets so doesn’t make sense to […]

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June 28, 2020

A packet of sweets was ripped inside the box – what can I do?

If you have a damaged item in the box when it arrives to you, such as a ripped open bag we can refund you for this item. If the packet is open and the contents are inedible then we will be happy to refund you, simply complete the form below ensuring you send an image […]

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