One Pound Sweets Logo
One Pound Sweets Company Logo

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May 24, 2020

Where Is My Tracking Number?

You are emailed a tracking number to the email address you provided when you checked out automatically by the couier when they receive the order into their system. You will need to check your email account for this information as it is not passed to the website and does not show up in your website […]

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May 24, 2020

Has My Order Been Sent Yet?

We try and give you clear information about when your parcel is likely to be sent across the top of the website pages. This notice will let you know when the order is to be processed and then how long delivery time is estimate to take. Generally orders are processed within 1-3 working days depending […]

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May 24, 2020

Missing Items On My Delivery

Oh no!! Are there missing items on your delivery? This does not happen that often however as we process upwards of 500 orders and manually pick over 6000 items each day sometimes items can be missed or you may get the wrong item. It may also be the case that the parcel was damaged on […]

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