If you have a damaged item in the box when it arrives to you, such as a ripped open bag we can refund you for this item.
If the packet is open and the contents are inedible then we will be happy to refund you, simply complete the form below ensuring you send an image of the damaged item for evidence.
However please click here to email our support team at info@onepoundsweets.com to submit support ticket item support query and the support guys will be able to resolve your issue within 24 hours.