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I think I have paid twice

June 29, 2020

If you think you have paid twice then please let us know via the form below and we can check.

We will be happy to refund you for the mistake.

However if the order has already been sent out and you did not inform us of this mistake we will not be able to refund you unless you return the items.

We do not check every order before we export them and process them as we have hundreds everyday so this manual process is not possible.

However please click here to email our support team at info@onepoundsweets.com to submit support ticket item support query and the support guys will be able to resolve your issue within 24 hours.