If you enter an incorrect delivery address and you wish to change this you can do this by emailing us.
However please click here to email our support team at info@onepoundsweets.com to submit support ticket item support query and the support guys will be able to resolve your issue within 24 hours.
If you are sending sweets as a gift to a different address as a one off and the delivery address is wrong then do not complete this in your online account simply email us the information via the form below and we can amend this for you.
We can not change the delivery address once we have processed the order and printed out the shipping label, so please ensure all delivery details are correct as soon as you place an order.
If you do need to change the address once the parcel has been sent it is not possible for us to do this.
If you change your address in your online account this DOES NOT affect current orders and will only affect FUTURE orders so please email us your correct details and we can amend it for you.