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I Have Forgotten My Login Username or Password

May 24, 2020

If you created an account and can not login because you forgot your username or password then you can reset your password by visiting this web page – https://onepoundsweets.com/my-account/lost-password/

You will then be sent an email message to the email account you used to register with a link to reset your password.

This password reset link will expire after 30 minutes so once you request a new password you will need to check your emails straightaway and then complete the password change. If you do not do this in the time allowed you will need to repeat the process.

If there is an error message such as “no user account exists” then you do not have an account with us and you probably checked out as a guest – bypassing the account creation section.