If you have an issue with your delivery and the tracking info from Hermes is telling you to contact the seller then please use the contact form below and our team will be able to look into your issue within 1 business day.
Please provide full details about your order including order number and or delivery postcode so we can find your order quicker.
Please click here to email our support team at info@onepoundsweets.com to submit support ticket item support query and the support guys will be able to resolve your issue within 24 hours.
